Last Updated: 02 December 2025
Effective Date: 02 December 2025

Company Name: Synthara Digital LTD
Registered Office: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Company Registration Number: 98211437
Contact Email: privacy@syntharadigital.com
Website: https://www.syntharadigital.com

1. Introduction

This Privacy Policy explains how Synthara Digital LTD (“Synthara Digital,” “we,” “us,” or “our”) collects, uses, stores, and protects your personal data when you access our websites, software, services, and digital platforms (collectively, the “Services”).
We comply with the UK GDPR, EU GDPR, and the Data Protection Act 2018.

By using our Services, you consent to the practices described in this Privacy Policy.

2. Data We Collect

We collect the following categories of data:

2.1 Information You Provide Directly

• Full name

• Email address

• Phone number (if provided)

• Billing information (payment method, transaction details)

• Account login details

• Support inquiries and communication logs

2.2 Information Collected Automatically

When you use our Services, we automatically collect:

• IP address

• Device type

• Browser type and version

• Operating system

• Usage data (page views, clicks, time on pages)

• Cookies and tracking technologies

2.3 Information from Third Parties

We may receive data from:

• Payment processors

• Analytics providers

• Advertising networks

• Business partners

We do not buy or sell personal data to data brokers.

3. How We Use Your Data

Synthara Digital LTD uses personal data for the following purposes:

• To create and manage user accounts

• To provide and maintain our Services

• To process payments and send billing notifications

• To send service updates, alerts, and security notices

• To respond to support requests

• To improve website and product performance

• To prevent fraud, abuse, and unauthorized access

• To comply with legal obligations

We do not use personal data for automated decision-making that produces legal or significant effects.

4. Legal Basis for Processing (UK/EU GDPR)

We process personal data under the following legal bases:

• Contractual necessity (providing the Services you request)

• Legitimate interests (security, analytics, service improvement)

• Legal obligation (tax, compliance, fraud prevention)

• Consent (marketing and non-essential cookies)

You may withdraw consent at any time.

5. Cookies and Tracking Technologies

We use cookies to:

• Recognize returning users

• Improve website performance

• Analyze traffic patterns

• Personalize user experience

You can control cookies via your browser settings. Essential cookies cannot be disabled as they are required for site functionality.

6. Sharing Your Data

We do not sell personal data.

We may share data with:

• Payment providers (e.g., Stripe, PayPal)

• Analytics services (e.g., Google Analytics)

• Cloud hosting providers

• Email delivery platforms

• Professional advisors (law firms, accountants)

• Government authorities when legally required

All third parties are required to protect your data and use it only for specified purposes.

7. International Transfers

Your data may be transferred and processed outside the UK/EU, including in countries that may not have the same data-protection standards.

When doing so, we use:

• UK GDPR-approved Standard Contractual Clauses

• Additional security safeguards (encryption, access controls)

8. Data Retention

We keep personal data only for as long as necessary to fulfill the purposes listed in this Privacy Policy.

Typical retention periods:

• Account data: As long as your account is active

• Billing records: 6 years (legal requirement)

• Support communication: 24 months

• Analytics data: 12–36 months, depending on the tool

You may request deletion of your data at any time (see Section 10).

9. Data Security

We implement industry-standard technical and organizational measures, including:

• Encryption of data in transit and at rest

• Multi-factor authentication

• Secure server infrastructure

• Access control policies

• Regular security audits

Despite our efforts, no system is 100% secure. Users are responsible for maintaining the confidentiality of login details.

10. Your Rights (UK/EU GDPR)

You have the following rights regarding your personal data:

• Right to access – request a copy of your data

• Right to rectification – correct inaccurate information

• Right to erasure – request deletion of your data

• Right to restrict processing

• Right to data portability

• Right to object to certain processing

• Right to withdraw consent at any time

• Right to lodge a complaint with the ICO (UK regulator)

To exercise your rights, contact us at: privacy@syntharadigital.com

11. Children’s Privacy

Our Services are not intended for individuals under 18 years old.
We do not knowingly collect data from children. If you believe a minor has provided data to us, contact us to request deletion.

12. Third-Party Links

Our Services may contain links to third-party websites.
We are not responsible for the privacy practices of external sites. We recommend reviewing their policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Significant changes will be announced via email or service notifications.
Continued use of the Services after updates constitutes acceptance of the revised policy.

14. Contact Information

For all privacy-related inquiries, contact us at:

Synthara Digital LTD
71–75 Shelton Street
Covent Garden
London, United Kingdom
WC2H 9JQ
Email: privacy@syntharadigital.com
Website: https://www.syntharadigital.com